We accept major credit cards, including Visa, MasterCard, and American Express.
All prices in Canadian dollars.
We offer free economy shipping on all orders for new merchandise of $50.00 or more for addresses in any Canadian province or Territory.** You may include special promotional items to reach the $50.00 eligibility total.
**Shipping costs or any applicable costs are not included on the $50.00 total.
***Gift certificates do not apply towards the $50 when purchased but may be used to qualify for free shipping when redeemed.
****You must select Economy Shipping option when checking out.
Please note that if you cancel items, this may affect your free shipping status. Also note that unusually heavy merchandise does not qualify for free shipping. However the total of these items can be included to qualify other items for free shipping.
We reserve the right to change our shipping policies without notice.
Processing time for Domestic Shipping is 1 to 3 days. A small number of titles may take 3 to 6 days. Packages ship when the order is complete unless you request differently through our customer service.
Any duties applied to packages sent outside of Canada are determined by local customs regulations and are the responsibility of the recipient.
Please note that while the overwhelming majority of packages shipped via Economy Mail arrive within the time specified above, in rare cases, shipments can take 3 to 5 weeks to arrive.
Economy Mail shipments outside of Canada can take 3 to 8 weeks to arrive.
| Shipping Option | Shipping Time | Base plus Cost Per Item |
| Economy Mail | 4-9 business days after your order is complete | $4.50 plus $1.99 per item |
| Expedited Ground | 2-7 business days after your order is processed | $5.99 plus $2.49 per item |
| Quick Courier Service | Same day service if ordered before 10am, Next business day if ordered after 10am or on Fridays | $7.99 plus $2.49 per item |
| U.S. | 2-3 weeks from date of shipment | $9.95 plus $2.95 per item |
| International (Outside Canada and the U.S.) | 4-8 weeks from date of shipment | Please contact us for rates. |
Required taxes will be added to your purchase depending on each province's requirement. Please see below for your information.
| Province of Billing Information | GST | PST | HST | Shipping | + GST | + HST |
| Alberta | 5% | - | - | See Shipping Information | 5% | - |
| British Columbia | 5% | 7% | - | 5% | - | |
| Manitoba | 5% | 7% | - | 5% | - | |
| New Brunswick | - | - | 13% | - | 13% | |
| Newfoundland & Labrador | - | - | 13% | - | 13% | |
| Northwest Territories | 5% | - | - | 5% | - | |
| Nova Scotia | - | - | 13% | - | 13% | |
| Nunavut | 5% | - | - | 5% | - | |
| Ontario | 5% | 8% | - | 5% | - | |
| Prince Edward Island | 5% | 10% | - | 5% | - | |
| Quebec | 5% | 7.5% | - | 5% | - | |
| Saskatchewan | 5% | 5% | - | 5% | - | |
| Yukon Territory | 5% | - | - | 5% | - |
PST does not apply to purchase prices for books.
If you are not completely satisfied with any purchase, simply return the book or merechandise to us in its original condition within 2 weeks of receipt and we will reimburse you for the purchase price. Please note that DVD and CD merchandise must be in original wrappers with unbroken and untampered seals. We guarantee that all used books are in good reading condition and as rated in their descriptions. If merchandise is received in damaged condition, please contact us to arrange a refund or replacement. Please remember that our goal is to perform to your satisfaction. If you have any concerns or questions regarding an order, do not hesitate to contact us.
We fully endorse and follow the Code of Ethics of the Independent Online Booksellers Association.
Returns should be directed to customerservice@galianoislandbooks.com and mailed to:
customerservice@galianoislandbooks.com
A201-20159 88th Avenue
Langley,BC V1M 0A4
Canada
76 Madrona Drive, Galiano Island, BC V0N 1P0 Canada
Toll-Free in North America 1.877.795.BOOK(2665)
Local 1.250.539.3340 • Fax 1.250.539.3341
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